Lodge a Complaint - Postal and Telecommunications Regulatory Authority of Zimbabwe

Full Name / Company Name*

Please enter your full name or the company name.

Email*

Phone*

Physical Address*

Please enter your physical address.

Name of Service Provider/ Respondent*

Service Provider/ Respondent Details*

Please enter the name & address of the Service Provider/ Respondent.

Type of Complaint*

Please select the types of complaints.

Brief Description of Complaint*

Please provide a brief description of the complaint.

Attach any Relevant Documents

Please attach any relevant documents to support your complaint.

Have you exhausted the complaints mechanism provided by your service provider/ respondent?*

If yes please indicate the date

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Complaints Procedure