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    POTRAZ
    Block "A" Emerald Business Park
    N0. 30 The Chase
    P.O. Box MP843
    Mount Pleasant, Harare, Zimbabwe
    Telephone +263 4 333032 Fax: +263 4 333041 Toll Free Number: 0800 4303

Numbering Usage Fees

Vision : A World Class, fair and competitive regulatory environment with universal communications services throughout Zimbabwe by 2020

Number Usage Fees


Numbering resources are divided in various categories and the applicable number usage annual fees are as follow:


Assignment of telecommunication numbers:


Subscriber numbers are assigned in blocks of 1 000. 10 000, 1 000 000 or more.

Other numbering resources (e.g. short codes) are assigned on demand.

Change of assigned numbers


All telecommunications operators are required to notify the authority of any change of subscriber numbering assignments 60 days in advance. This is necessary for the Authority to modify the Zimbabwe National Numbering Plan (ZNNP) and notify the ITU and other Recognised Operating Agencies (ROAs).
Upon receipt of authorisation from the Authority to change number assignment, the Operator is required to issue a NOTICE to the public and the numbers assignees at a reasonable time prior to the date when the anticipated change is to be effected.

1)      Subscriber numbers US$0.10 (10 cents)  per unit
2)      Network Destination Codes US$50.00
3)      Premium Rate Service Short Code       US$1200.00
4)      Non Premium Rate Short Code US$50.00
5)      International Signalling Point Codes (ISPC) US$50.00
6)      National Signalling Point Codes (NSPC) US$50.00
7)      Mobile Network Identifiers –  MNC +NCC US$50.00
  • ITU celebrated its 150th anniversary on 17 May 2015, marking a long and illustrious history in cutting edge communication technologies

  • POTRAZ commemorates the following internationally recognised events: Girls in ICT Day, World Telecommunication & Information Society Day and World Post Day

  • POTRAZ runs the International Letter Writing Competition

  • POTRAZ is responsible for ensuring that all people in Zimbabwe are adequately provided with Postal and telecommunication services.

  • POTRAZ gives back to the community through a number of life changing initiatives.

  • POTRAZ took steps such as compelling consumers to register their sim cards to prevent harassment of Zimbabwean Citizens by criminals

  • To promote the development of postal and telecommunication systems and services in accordance with practicable recognised international standards and public demand

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