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    Block "A" Emerald Business Park
    N0. 30 The Chase
    P.O. Box MP843
    Mount Pleasant, Harare, Zimbabwe
    Telephone +263 4 333032 Fax: +263 4 333041 Toll Free Number: 0800 4303

Internet Access Provider "Class A" - Introduction

Vision : A World Class, fair and competitive regulatory environment with universal communications services throughout Zimbabwe by 2020

Introduction IAP Class A

The Licensee is authorised by this license to construct, operate, develop, extend, and maintain a public data and internet access network here referred to as the data and internet backbone that shall comprise;

a)     the national data and internet service;

b)     the international data and internet service;

c)     the local access data and internet service;

d)     the internet content service;

The Licensee is allowed to carry voice as Voice over Internet Protocol (VoIP), after approval of the network and numbering by the Authority.

The licensed Internet Access Provider may provide internet service provider (ISP) services.

The licensee shall provide the service twenty-four (24) hours, seven (7) days, (24x7), for the duration of the license.


  • ITU celebrated its 150th anniversary on 17 May 2015, marking a long and illustrious history in cutting edge communication technologies

  • POTRAZ commemorates the following internationally recognised events: Girls in ICT Day, World Telecommunication & Information Society Day and World Post Day

  • POTRAZ runs the International Letter Writing Competition

  • POTRAZ is responsible for ensuring that all people in Zimbabwe are adequately provided with Postal and telecommunication services.

  • POTRAZ gives back to the community through a number of life changing initiatives.

  • POTRAZ took steps such as compelling consumers to register their sim cards to prevent harassment of Zimbabwean Citizens by criminals

  • To promote the development of postal and telecommunication systems and services in accordance with practicable recognised international standards and public demand

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