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    Block "A" Emerald Business Park
    N0. 30 The Chase
    P.O. Box MP843
    Mount Pleasant, Harare, Zimbabwe
    Telephone +263 4 333032 Fax: +263 4 333041 Toll Free Number: 0800 4303


Vision : A World Class, fair and competitive regulatory environment with universal communications services throughout Zimbabwe by 2020



The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) regularly reviews the Regulatory Framework for the Information and Communication Technology (ICT) sector. This is in response to the fast-paced technological developments, evolving consumer needs and expectations, in order to ensure optimal alignment with developments in the external environment as well as to foster unhindered growth and innovation.

The proposed review of the telecommunication licensing structure entails the amendment of the Postal and Telecommunications (Licence Registration and Certification) Regulations, 2001 which provide for telecommunication licensing to include a new Virtual Network Operator license category.

It is envisaged that the entry of VNOs in the telecommunications market will potentially raise the level of competition by providing consumers with a wider choice of service providers, a wider range of innovative value added services and more competitive pricing plans.

By this notice, POTRAZ hereby invites views, inputs or comments to the proposed framework by 30 April 2017. To download a copy of the document, please visit the link below. Any views, inputs or comments should be directed to the following email address This email address is being protected from spambots. You need JavaScript enabled to view it. .


You can download the PDF here


  • ITU celebrated its 150th anniversary on 17 May 2015, marking a long and illustrious history in cutting edge communication technologies

  • POTRAZ commemorates the following internationally recognised events: Girls in ICT Day, World Telecommunication & Information Society Day and World Post Day

  • POTRAZ runs the International Letter Writing Competition

  • POTRAZ is responsible for ensuring that all people in Zimbabwe are adequately provided with Postal and telecommunication services.

  • POTRAZ gives back to the community through a number of life changing initiatives.

  • POTRAZ took steps such as compelling consumers to register their sim cards to prevent harassment of Zimbabwean Citizens by criminals

  • To promote the development of postal and telecommunication systems and services in accordance with practicable recognised international standards and public demand

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