About Potraz Potraz in brief Our Divisions Service Charter Strategic Plan Board Members Organization & Structure Affiliated International Partners Industry Postal And Courier Public Fixed Telecomms Services Private Telecomms Networks Private Mobile Radio Networks Frequency Spectrum Internet Access Providers Equipment Type Approval Authorised Equipment Dealers Numbering Universal Service Fund Overview Purpose of the fund How the fund works Projects Consumers Rights And Responsibilities Complaints Procedure Send Complaints Advice & Awareness Help & FAQs IPv6 Testbed IPv6 Testbed Bookings TENDERS Tender Submission Form Complaints Procedure Please view the complaints procedure before submitting a complaint. Complaints Procedure Full Name / Company Name*Please enter your full name or the company name.Email* Phone*Physical Address*Please enter your physical address.Name of Service Provider*Service Provider Details*Please enter the name & address of the Service provider.Type of Complaint* Billing Issues Quality of Service Termination of Service False or Misleading Adverts Intrusion of Privacy High Tarrifs Poor Customer Service General Postal Complaint Undelivered Postal Package Unsolicited SMS Other Please select the types of complaints.Brief Description of Complaint*Please provide a brief description of the complaint.Attach any Relevant DocumentsAccepted file types: jpg, gif, png, pdf, doc, docx, xlsx, pptx.Please attach any relevant documents to support your complaint.Have you exhausted the complaints mechanism provided by your service provider?*NoYesIf yes please indicate the date CAPTCHA
Creating a level playing field
Creating a level playing field