Creating a level playing field

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) intends to set, monitor and enforce Quality of Service Standards for Postal and Telecommunication Services through Regulations in line with its statutory mandate to promote and protect consumer interests.

To download the document please follow the link below.

DRAFT QoS Regulation (Ms Word)

Please forward your inputs, comments or queries to qos-regs@potraz.gov.zw or the.regulator@potraz.gov.zw by 7 October 2015